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Reliable Plumbing & Heating Services Across Berkshire & West London

From burst pipes and emergency leaks to boiler repairs, blocked drains and full bathroom plumbing — ThamesFlow's local engineers respond fast, work cleanly, and guarantee every job.

  • Gas Safe Registered
  • Fully Insured
  • 12-Month Guarantee
Gas Safe Registered All gas work certified & safe
Fully Insured Public liability coverage
Same-Day Appointments Available 7 days a week
12-Month Guarantee Workmanship warranted

Expert Plumbing Services
You Can Count On

From a dripping tap to a full bathroom installation — our Reading-based engineers cover the full range of domestic and commercial plumbing needs.

Emergency Plumbing

Burst pipes, sudden leaks, or a complete loss of water — we respond within 60 minutes across our coverage area, any time of day or night.

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Leak Detection & Repairs

Hidden or visible leaks traced with precision. We locate the source, stop the damage and repair thoroughly — without unnecessary excavation.

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Boiler & Heating Support

No hot water, cold radiators or a faulty boiler? Our Gas Safe engineers diagnose and repair all major boiler brands, and advise on replacement when needed.

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Blocked Drains

Slow drains, sewage smells or a full blockage — we clear sinks, baths, toilets and external drains using professional-grade equipment, with zero fuss.

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Bathroom Plumbing

New bathroom installation, re-plumbing or a suite upgrade — we handle all aspects from pipe work to waste connections, leaving your space spotless.

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Tap, Toilet & Shower Repairs

Dripping taps, running toilets, weak showers or seized stop cocks — quick, affordable fixes by a local plumber who turns up on time.

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ThamesFlow plumber working on copper pipework
15+ Years Local experience

Your Local Plumbing & Heating Specialists

ThamesFlow Plumbing & Heating has served homes and businesses across Reading, Berkshire and West London for over 15 years. Every engineer on our team is directly employed, Gas Safe registered, and trained to leave your property exactly as they found it — or better.

We believe honest pricing and great workmanship go hand in hand. That's why we give you a clear, fixed quote before any work begins — no surprise extras, no pressure, no call-out fee traps.

  • Upfront, transparent pricing — no hidden charges
  • 60-minute average emergency response time
  • All work covered by a 12-month workmanship guarantee
  • Respectful of your home — dust sheets, shoe covers as standard
Get a Free Quote
15+
Years of Experience
2,400+
Jobs Completed
60 min
Avg Emergency Response
4.9/5
Average Customer Rating

Getting Help Is Easier Than You Think

Four straight-forward steps from your first call to a guaranteed repair — no mystery, no stress.

  1. 1

    Call or Request Callback

    Phone us directly or submit your details online. We'll call back within 15 minutes during business hours.

  2. 2

    We Diagnose the Issue

    Our engineer arrives on time, inspects the problem thoroughly, and explains exactly what's happening in plain English.

  3. 3

    Clear Quote Before Work Starts

    You'll receive a fixed price before anything is touched. No surprise invoices, no pressure to agree on the spot.

  4. 4

    Repair Completed & Guaranteed

    Work is completed to the highest standard, your home is left clean, and the repair is backed by our 12-month guarantee.

Burst Pipe, Leak or No Heating?
Speak to a Local Plumber Now.

Available 24 hours, 7 days a week — including weekends and bank holidays. We're never more than a phone call away.

07912 345 678

What Sets Us Apart From the Rest

We're not a call centre — we're a local team that cares about the quality of our work and the communities we serve.

Transparent Pricing

Fixed quotes given before work starts. No hourly ambiguity, no callout fee surprises, no extras added after the job.

Local Engineers

Every engineer is based locally in Berkshire or West London — not dispatched from a depot 40 miles away. You get faster response and someone who knows the area.

Respectful in Your Home

Shoe covers and dust sheets as standard. We leave your home as clean as we found it — often cleaner.

No Hidden Call-Out Charges

The price you're quoted is the price you pay. We don't add an inspection fee or a weekend surcharge without telling you first.

Guaranteed Workmanship

Every repair and installation is backed by our 12-month workmanship guarantee. If something isn't right, we'll fix it — no quibbles.

Fast Emergency Response

60-minute average response time across our core service area. We keep engineers on standby so you're never left waiting in an emergency.

What Our Customers Say

We let our customers do the talking. Here's what a few of them had to say after we helped them out.

Called ThamesFlow at 9pm with a burst pipe in the kitchen — the engineer arrived in under 50 minutes. Professional, tidy, and the price was exactly what I was quoted over the phone. Couldn't have asked for more in that situation.

Sarah M
Reading, Berkshire

Had ThamesFlow replace a boiler that had given up during a cold snap in January. They sourced the parts quickly, explained all the options clearly, and completed the job in a day. The engineer was knowledgeable and genuinely helpful — not pushy at all.

Daniel P
Wokingham, Berkshire

Used ThamesFlow for a complete bathroom re-pipe and new shower installation. The quality of the work is excellent, everything is neat and properly fitted. They respected my home throughout and were brilliant at communicating timings. Highly recommend to anyone local.

Amira K
Maidenhead, Berkshire

Service Areas Across Berkshire & West London

Based in Reading, our engineers cover a wide area stretching from central Berkshire through to West London. If you're not sure whether we cover your postcode, give us a call — we'll always try to help.

Check Your Area — 020 7946 0842
Reading Wokingham Bracknell Maidenhead Slough Windsor Hounslow Ealing Richmond
Based in Reading Serving Berkshire & West London

Frequently Asked Questions

Can't find what you're looking for? Our team is always happy to help — just give us a call or send a message and we'll get back to you promptly.

Call 020 7946 0842
Yes — ThamesFlow operates a 24/7 emergency callout service, including weekends and bank holidays. Call our emergency line on 07912 345 678 and we aim to have an engineer with you within 60 minutes across our core service area.
We always provide a fixed quote before any work begins. You'll never receive an invoice larger than the agreed price — there are no hidden charges, no call-out fees charged on top, and no surprises. For complex jobs requiring investigation, we'll explain costs at each stage.
We cover Reading, Wokingham, Bracknell, Maidenhead, Slough, Windsor, Hounslow, Ealing, Richmond, and surrounding postcodes. If you're unsure, call us on 020 7946 0842 and we'll confirm straight away.
Absolutely. Our Gas Safe registered engineers handle boiler repairs, diagnostics, servicing, and replacements across all major brands — including Worcester Bosch, Vaillant, Ideal, Baxi, and more. We also cover central heating systems, radiator issues, and thermostat faults.
Yes. All ThamesFlow workmanship is covered by a 12-month guarantee. If a fault develops with work we've carried out within that period, we'll return and put it right free of charge. Parts may be covered by manufacturers' separate warranties.

Book a Plumber or Request a Quote

Fill in the form and we'll call you back within 15 minutes. For emergencies, please call us directly.

Send Us a Message

We'll get back to you within 15 minutes during working hours.

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Contact Details

Prefer to speak to someone? We're available Monday to Saturday, 7am–8pm, with 24/7 emergency cover.

Main Office 020 7946 0842
24/7 Emergency 07912 345 678
Email [email protected]
Address 42 King Street, Reading, RG1 2HX

Opening Hours

Monday – Friday 7:00am – 8:00pm
Saturday 7:00am – 8:00pm
Sunday Emergency only
Bank Holidays Emergency only