Generativ AI
Consulting

Turn Browsers into Buyers. Keep Them Coming Back.

AI-powered e-commerce automation — recovering lost sales, personalising the customer experience, and building loyalty without adding headcount.

E-commerce

Why E-commerce Stores Choose AI Automation

The average e-commerce store loses 70% of potential revenue to cart abandonment, poor personalisation, and slow customer support. AI automation addresses each of these leaks systematically — recovering revenue, improving experience, and reducing costs at the same time.

  • Abandoned cart recovery sequences recover 10–15% of otherwise lost revenue
  • AI product recommendations increase average order value and repeat purchases
  • Automated post-purchase flows build loyalty and generate reviews
  • AI customer service chatbot handles returns, tracking, and FAQs 24/7
  • Inventory alerts and restock notifications prevent lost sales
  • Personalised re-engagement campaigns win back lapsed customers

Abandoned Cart Recovery

Automated SMS and email sequences re-engage shoppers who leave without buying — using personalised reminders, incentives, and urgency triggers.

AI Product Recommendations

Surface the right products to the right customers at the right time using machine learning — increasing average order value and repeat purchase rate.

Post-Purchase Automation

Trigger thank-you emails, review requests, cross-sell recommendations, and loyalty programme enrolments automatically after every order.

AI Customer Support

An AI chatbot handles common queries — order status, returns, sizing, and FAQs — instantly, 24/7, without human involvement for routine issues.

Lapsed Customer Win-Back

Identify customers who haven't purchased in 60, 90, or 120 days and automatically send targeted re-engagement campaigns with personalised incentives.

Inventory & Restock Alerts

Notify interested shoppers automatically when out-of-stock items are replenished — recovering demand that would otherwise go to a competitor.

Use Cases

Fashion & Apparel

An online fashion retailer implemented AI-powered abandoned cart recovery and post-purchase review automation, recovering £180K in annual revenue and achieving a 4.8-star rating.

  • £180K additional annual revenue recovered
  • Cart recovery rate: 12.4%
  • Review volume increased by 280%

Home & Garden

A home goods e-commerce brand used AI product recommendations and seasonal re-engagement campaigns to increase repeat purchase rate and customer lifetime value significantly.

  • Repeat purchase rate up 27%
  • Average order value increased by 18%
  • Email revenue contribution up 43%

Health & Beauty

A health and beauty direct-to-consumer brand deployed an AI customer service chatbot that handled 73% of inbound queries automatically, freeing the support team for complex issues.

  • 73% of support queries handled by AI
  • Average response time: under 30 seconds
  • Support team cost reduced by 35%

Frequently Asked Questions

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We integrate with Shopify, WooCommerce, Magento, BigCommerce, and other major platforms via native integrations and APIs. Most implementations are live within 2–3 weeks.