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How AI Automation Saved a Trades Business 12 Hours a Week

Discover how one local plumbing company used AI to automate bookings and follow-ups, freeing up time for actual work.

Joe McKay
December 1, 2024
How AI Automation Saved a Trades Business 12 Hours a Week

When Robertson Plumbing came to us, owner Mike was losing an estimated 30% of enquiries simply because he couldn't answer his phone while on-site. Every missed call was a potential job going to a competitor.

Within two weeks of deploying our Inbound Call & SMS Automation solution, every missed call was automatically responded to within seconds with a personalised SMS. Leads were qualified, booked into Mike's calendar, and followed up automatically.

The Results After 30 Days

Mike recovered an average of 12 hours per week previously spent on calls, follow-up messages, and manual scheduling. More importantly, his conversion rate from enquiry to booked job increased by 45%.